Cancellation & refunds
Last updated: 29 June 2026
Ofero is a B2B software subscription service — access to an online platform. No physical goods are sold or shipped. This policy applies for paid plans, or where billing is enabled for your account.
1. Cancellation
You can cancel your subscription at any time. When you cancel, your plan stays active until the end of the current billing period, after which it does not renew. You keep access to your account and screens until that period ends.
You can cancel in-product where available and/or by contacting support@ofero.co.
2. Refunds
Fees are non-refundable except where required by mandatory law or expressly agreed in writing.
- We do not provide partial refunds for unused time within a billing period, except where required by mandatory law or expressly agreed in writing.
- If you believe you were charged in error, contact support@ofero.co and we will look into it and put it right where appropriate.
3. Billing questions
For anything about billing, cancellation, or a refund, email support@ofero.co and we will help. These mechanics work alongside our Terms of Service.